Any questions, please feel free to contact service@hohem.com
To Purchase Shipping Protection, you will receive full compensation.
If you have purchased shipping insurance from Hohem, you can file a claim for lost, damaged, or delayed packages within the following scenarios: domestic delays of up to ten days and international delays of up to thirty days. To process your claim, please visit the following link:https://resolve.seel.com/17track.
Other than the EU, the prices do not include taxes for all other countries.
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