1. Download and install APP "Hohem Gimbal" (which can be found on Google Play and App Store).
2. Open the bluetooth, then open "Hohem Gimbal" APP and select the corresponding model to connect. 

1.- Make sure the APP you've downloaded is "Hohem Gimbal", on your smartphone, please turn on the Bluetooth and GPS signal.
2.- Mount and balance your smartphone before turning on the gimbal.
3.- To connect, enter directly to the APP and select your Gimbal Model: "iSteady Multi". Please do not connect it to the smartphone bluetooth, just the APP.The Bluetooth light ONLY on when the gimbal is connected with App successfully, otherwise the Bluetooth light is off.

It's possible that the camera is not well mounted and tighten on this gimbal, that's what causes the vibration of this, please make sure the camera is well mounted and balanced on the gimbal, otherwise, this can hurt the motors.

Note: Make sure your device is well manual balanced before powering on the gimbal.
1. Please connect the APP "Hohem Gimbal" via bluetooth to set the parameter as default. ( For iOS phones: Open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal. For Andriod phones, please open the APP, click "Settings -RESTORE-Save".)
2. If upper solution does not work, please do 6-side calibration.

Before turning on the gimbal, make sure you have your device well mounted, adjust the knobs based on every device's weight, try this until this gets well balanced.

1.Please check if the power button is defective.
2. Please check if your gimbal is fully charged (tap the shutter button once to check the battery status).
3. Please be noted that the gimbal is not able to power on while it is charging.

1. Power on the gimbal after mounting and balancing the camera.
2. Tap the mode button 4 times.
3. Adjust the orientation of the camera and control the joystick left and right.

Please try setting the permission. According to the the picture shows.Settings->Hohem Gimbal ->Photos->Read and Write

The gimbal with 3-axis motors on panning, tilt and roll to keep the camera balanced along with the movement for different direction, so the best filming way is let each motor works individually along with your movement, for example.
 1. If you would like to film from left to right, you'd better to hold the gimbal handle vertically, so that the panning motor works individually to rotate without interruption from other motors.or you can hold the gimbal exact horizontally (that way the panning changes to roll motor to work, the roll changes to pan motor to work).
2. If you would like to film from bottom to top, you'd better to hold the gimbal straight tilt up and down, without interruption from other motors.

Please open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal.(If your phone is Andriod, please open the APP, click "Settings -RESTORE-Save".)

This supports 3600mAh of charging. We recommend that the battery time doesn't exceed the time of 3.5 hours. Please make sure you connect the USB charging cable to a 5V 110/220V Head Charger, plug this into a regular wall socket, we don't recomend to use this with a Fast Charger and you can charge your smartphone with the gimbal as a powerbank! You have 4 lights on the side of the gimbal that shows the life of this.

It's normal of the gimbal, the motors work to balance the camera based on its weight. It is recommended to power off the gimbal if it already works for hours.

The reasons that gimbal shuts down automatically:
1. Turn on the gimbal without a camera mounted on. Please make sure your camera is mounted correctly before powering on the gimbal.
2. Hold the motors while the gimbal is working. Please hold the handle while the gimbal is working, rather than holding the motors.

It is not recomended to do this because this can swallow up the battery and hurt it's life time.